Q. How many Tech Support staff does it take to change a light bulb?

A. We have an exact copy of the light bulb here and it seems to be working fine.
Can you tell me what kind of system you have? ...OK.
Just exactly how dark is it? ...OK.
There could be four or five things wrong. Have you tried
the light switch? ..............

You'd be amazed what customers don't try before calling on a problem.

:D Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.

:D AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.